Cancellation & Refunds Policy
At https://mahakumbh.org.in, we understand that plans can change, and we aim to be as flexible as possible with our cancellation and refund policy. This policy applies to all tour packages sold through our website.
You are entitled to cancel your order within 60 days prior of service date without giving any reason for doing so you will get 75% Refund. Between 60-45 Days on cancellation you will get 50% and Between 45-30 Days you will get 25% Refund.
The deadline for canceling an booking is 30 days from the date you booked the services or on which a third party you have appointed. After 30 days you will not get any Refund.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail enquiry@mahakumbh.org.in
We will reimburse you no later than 30 - 60 days from the day on which you cancelled the order. We will use the same means of payment as you used for the order, and you will incur fees of gateway for such cancellation and reimbursement.
Conditions for returns:
In order for the booked service to be eligible for a cancelled, please make sure that:
Minimum 30 Day should be left for Event.
60 Days Max time frame allow for cancellation of any Services.
The following Booked Services cannot be Cancelled:
The Rare Event Service Booking.
The booking of service which according to their nature are not suitable to be cancelled, for example service for which booking in advance 100% is mandatory or rare type of Even Like - Maha kumbh.
We reserve the right to refuse bookings of any services that does not meet the above cancellation conditions at our sole discretion.
Gifts:
If the service were marked as a gift when service booked and then confirmed directly to third party, you'll receive a gift credit for the value of your cancellation. Once the cancellation confirmation received, a gift certificate will be mailed to you.
Changes to Bookings:
If you wish to change your booking in any way, we will do our best to accommodate your requests. However, changes are subject to availability and any additional costs incurred due to the change.
Cancellation by Us:
In the unlikely event that we must cancel your tour package due to unforeseen circumstances, we will offer you the choice of:
A full refund of all monies paid, or
An alternative tour package of comparable standard, subject to availability.
Amendments to the Policy:
We reserve the right to amend this refunds and cancellation policy at any time. Any changes will be posted on our website and will take effect immediately.
Contact Us:
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail enquiry@mahakumbh.org.in